October 29, 2013

Are you a Good Mentor or a Recruiter?

When you have received a new team member it is very important for you to offer your support and knowledge. You will want to ensure that they know where to go in order to get questions answered and that you will be their first point of contact for guidance and training. Your support and encouragement early on will make all the difference to their success! Our upline has shared some amazing ways to be the best mentor you can be while growing your business and sharing that journey/success with others!

Define the role of an Origami Owl Mentor and You Should:
+ Provide your contact information
+ Ensure they understand that you are their first point of contact
+ Be available to answer questions in a timely manner
+ Understand their reasons and intent for joining the team; support their goals
+ Help them to choose a business launch date
+ Provide them with coaching tips and suggestions for her first 30 days of Jewelry Bar parties (2-3 minimum)
+ Explain and review the ordering and payment process
+ Encourage participation in Training Calls
+ Review the Career Plan and explain how they will make money and the value of Mentoring
+ Continue to coach, guide and mentor via regular (weekly and monthly)

Another amazing designer shared three B's for being a GOOD Mentor:

+Be Active
If you have downlines then you have no excuse not to be active and to run your business. You passed on this business as an opportunity worth signing up for, so you need to be an example of that in action. You need to be booking shows, making phone calls, attending events, and checking in with your downlines at least once a week. Being a Mentor is alot like being a parent. Your downlines, like your children, learn by example and being taught. You need to be constantly training. Bring your new recruits to shows to explain to them how everything is done. They need to see it in person which is why you need to be working your business.  Keep up with news in your back office. You need to keep current on everything going on with your company such as specials, sales, promos, company news, new products, any new changes in policy and procedure, and just EVERYTHING. If you are being looked at as a leader, you need to be a leader.
+Be Professional
I cannot stress this one enough.  No matter what rank you are from just signing up to the tops in the company you need to understand that THIS IS A BUSINESS. You need to conduct yourself as if you are at work because you are! Dress appropriately for events and Jewelry Bars. Ensure that you DO NOT show up late for shows or set up booths after events have already started. As a mentor, you need to set an example of what to be not what NOT to be.

+Be Available
My biggest pet peeve is mentors who are not available to their downlines. You cannot just sign people up to make money and never train them or help them. If you are doing that then you are a recruiter not a mentor.  You get paid as a mentor to take care of your people. You need to take care of issues within your team and between team mates that cannot solve problems themselves. You need to be available if you can to attend your new designers launch party or available by phone. Reach up to your upline if your unable to attend their party to see if she can. Hold meetings and make sure everyone feels connected. That is what you are being paid for. You are ON all the time. If you have a situation where you can't be ON then you are responsible to find someone to field all these things while you are unavailable. If you are on vacation and can be reached then you are ON. If you are on vacation on a cruise and can't be then you reach out to someone and say hey I need you to take care of my team for me while I'm gone. Then you reach out to your team and say I will be unavailable but here is the contact information to contact someone who will help you. You are responsible for these people. If you don't want to be responsible or don't have the time to manage a team then please do not sign people up. You can always refer New Potential Designers to your upline, who will find a placement for them. If you have a team and you can't or won't take care of them than you are creating more work for someone else who is helping them. If you want to be paid for work, you have to put it in.

Communication is a 2-way street. You should expect communication from your upline and you should also expect to communicate with your upline. While your sponsor has some responsibility to get in contact with you to be sure that you are getting the training materials you need, maybe give you a pep talk the day of your first party, talk you home on that night you are driving from a $50 party (yes ladies, even I have $50 parties once in a while!!) You should always expect to be part of that equation too by calling when you have a question, calling to show appreciation, or calling to tell her some awesome news! (We LOVE to hear good news!!!) So, you should always expect communication from your upline but should always expect to give some back also.

What you should NOT expect from Sponsor/Upline:
Party Leads
New Designer Leads
24 Hour Availability
Money Loans
Contests for their team

What your sponsor expects from YOU:

1.) In order to get the most you must communicate often.

2.) Attend Meetings. Whether it’s a conference call or local meetings!

3.) Acknowledge Upline. And I don't mean just on Facebook. I mean in general. Your upline is human just like you are. They like to be appreciated just like you do. They don't like to be constantly expected to just give and give and give and never get a thank you, or an I appreciate all you do/have done for me, or something similar. Does this mean send flowers and candy and treat them like a goddess?? NO, but some people don't even have sponsors that give them any training or help at all. Be sure you are being appreciative of what you HAVE.

4.) Report back with solutions that don't work. This is important because if the solutions to your problems do not work then more help is needed either from her upline or corporate.

5.) Hot buttons. You MUST tell your sponsor what your "hot button" is or how will they know? Sponsors are not mind readers. We cannot just assume what it is that you want. You must tell us. I guarantee you that if you tell your sponsor what it is that you want from your business, she WILL help you get it!

6.) Be friendly to everyone around you. This includes your O2 sisters in the FB group and or from other teams. You catch more flies with honey. You are more apt to get help from people if they think you are a likable person.

This is a pick and choose business. It is not mandatory for you to attend any training, corporate or otherwise. Take what you can get and appreciate that you had the chance to get it and if it works for you then great. You'll make more money and you'll maybe even be a better leader or you'll be inspired to BE a leader.

Just keep in mind that your leaders are human too. We truly care about your success but we also care about our families and other commitments too.

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