September 23, 2013

Jewelry Bar/Online/Business Supply Orders



Which way do you need to order?

Customers Online Orders on YOUR website:
One way is your customer orders through your website. Online Orders will shipped directly to the customer and you can view their contact information by going to the back office, hove over "Orders" and select Order Summary and to the right you will click on "Completed" Orders. Once it ships, it will change to “shipped” and you will see the tracking information in a blue link. When a customer orders online and attaches it to a jewelry bar you will see the hostesses name in Jewelry Bar Code section and these orders will ship immediately and will not be held for shipment until the party closes. 

Wholesale Orders:
When you are ordering for your own stock, or ordering for a client that paid YOU (all checks should be made to YOU!) with cash or check, or you used your own credit card processes, such as Pay Anywhere/Square/Paypal, you can place a wholesale order for them to keep the commission upfront. This is something you can do for individual orders that are not attached to a Jewelry Bar Party. Since you are charging them the Retail Price and your ordering at the discounted whole sale price you will want to pay for this order with your own debit/credit card, but are only paying the wholesale pricing. You will receive your commissions immediately when the customers pay with these forms.  Please note that you will not earn Hostess Rewards for orders under the wholesale tab, only in a qualifying party through the Jewelry Bar Tab. 

**Please see the Training Material Documents located in the 02 Lounge/Document Library/Training Materials for all the update webinars and PDF's for the new system.

Once you log in to your back office, you will find yourself on the home page. Look at the top left side of the
menu bar and hover over the “Orders” tab and select “New Designer Order” from the drop down menu.
Remember, this is just for orders that you want to place for yourself as a Designer!

There are four main steps to placing a Designer wholesale order:
1. Designer info
2. View cart
3. Payment
4. Cart summary

Because the wholesale order you are placing is for yourself, your billing and shipping information will show up in
the fields automatically You will notice that when your adding items to your shopping bag that they are listed as retail price, once checkout and apply payment for your order you will be to view the wholesale cost for your order.

Business Supply Orders
You can also order business materials here too. To order your business materials from your back office hover over “Orders” on the menu bar at the top of the page and select “Business Supply Order” in the drop down menu. Please note, that you cannot combine a business material order and a jewelry order.
Immediately a "Quick Order Pad" will appear for you to enter the item number and the quantity you desire. If you do not know the item number, close the "Quick Order Pad" and click on "Product Search" button, go to "Category" drop down menu and click on "Business Materials". You can then search by the description name or keyword and then click on "Search" to find the item or items you desire. Currently the "Continue Shopping" button does not work for finding business materials. 

Jewelry Bar Party/Online Party and Credit Card Orders:
When you book a Jewelry Bar party you will want to create a new Jewelry Bar along with your Hostess' information by hovering over "Jewelry Bars" in the top menu and clicking on "Open/New Jewelry Bars" from the drop down menu. On this page you will enter the Hostess' name and information as well as the date for her jewelry bar and whether or not it is an Online Catalog Party or an In Home Jewelry Bar. You can change the Hostess address at the time of closing out the party to your Designer address to have all the orders shipped to you for the $4.00 group shipping rate (Currently the designer selection does not offer the group rate). I like orders to be shipped directly to me so that I can look over all the items carefully for quality/defective/missing items. This allows me to submit missing/replacement forms for the customer and the chance to pull from my inventory if I have the item that they need on hand to fulfill their order immediately and replenish my inventory with the replacement once I receive it back from the nest.

Guest can receive "e-vites" now through the back office, you must obtain their first and last name and e-mail address in order to send this out. Have the hostess provide you with out of town contacts and those that can't attend because they can order online by entering in her Jewelry Bar Code and using her shopping link provided in her confirmation e-mail. Online ordering is a great option for guests who can't attend the party, their order can be shipped directly to them and immediately...Best party their order is NOT held until the party closes. 

When a guest wants to order that can’t attend the party, or you are having an Online Catalog Party, they will simply select the shopping link that they received in their e-mail and in the Customer Info screen they will need to enter the Hostess' Jewelry Bar code to ensure she receives credit for their order.

In order to qualify for Hostess Rewards (see the hostess rewards here) http://origamiowl.com/hostess/index.cfm a Party must have a minimum of four orders and a total of $125. One of those orders can be the hostess order; however they must order something in addition to the hostess rewards for her order to count. With a qualified order, each guest will pay a  $4.00 group shipping rate (Shipped to the hostess or yourself) and the hostess will earn free shipping. Items are taxed at the Full Retail Price and includes items the hostess has received for Free and at discount. 

***Please see the New System Training materials in the O2 Lounge and select Document Library on the Left menu bar. Scroll down to Training Materials to locate the "How to Place A Jewelry Bar Order" document. 

Designer is the Hostess!!
Designers can make their self a Hostess and Host their own Jewelry Bar to receive the Hostess Rewards. This is a great option for Launch parties, stock up on inventory, gifts and for a new locket for yourself. 

Customer Credit Card Payments for Orders
If you are completing Jewelry Bar Orders and a customer is paying with a Credit Card, that you did not process through your own reader, which is not needed for party orders because you can write down their credit card information on the order form and enter that information into the back office when closing out the Jewelry Bar, you can apply their credit card information as you enter each Guest's order. If they paid with cash/check, then you need to deposit that money into your business checking account and can enter all payments at the same time as a final step. The Hostess can increase her Hostess Rewards by purchasing items she desires at the full retail price in the "Purchase items at Retail" section.  When you "Continue to Payments" you can add one or multiple payments to the entire Jewelry Bar at this time. As a Designer, you can also use this link to pay for shipping or for free items for Guest. The Subtotal information will include a "Less Commission," If you have retrieved Credit Card information for all Customers you will enter in their Retail Total which will give you an overage that will appear for example ($248.00) like this. If Customers paid via check our cash you will have the option to deposit that money into your account and pay at whole sale cost to keep that commission up front or pay the entire party at retail cost to receive the commission the following week from the nest. This is the option that I recommend because it is easier to track for tax purposes and you know the accurate amount that you should receive on your PayQuicker Commission Check. Otherwise you will need to remember which orders you kept commission for upfront and which ones you paid at full retail cost. 

I recommend using a Card Reader at events for Make & Take to ensure that the payment processes immediately and you are not allowing the customer to walk away with product prior to running their credit card. Read below on how to get your Pay Anywhere card swiper for Free. 

This does come in handy for individual orders not associated with a party, expos, craft fairs, events and etc.  It is not necessary for Jewelry Bars because you can process the customer credit cards through your back office in the Jewelry Bar section.

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